Tuesday, October 28, 2003

Dear Valued Customer,

Thank you for contacting Dell eSupport and Services. We appreciate
the opportunity to assist you. I apologize for your trouble and
I assure you it is our hope that you have a positive experience
with our company.

It seems that the network adaptor is defective and the motherboard
needs to be replace.

I can set up a return-to-depot repair for this system.

w00t

-coach

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